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Pool Compliance for Property Professionals in Australia

Stop Losing Settlements To Pool Compliance Delays

Services built for Real Estate Agencies, Property Managers, Professionals, Sales Agents, Lawyers, Conveyancers and Builders in the Property Industry

Specialised Pool Safety Inspections
Expert Guidance State Compliance Requirements & Certification
End-to-End Support from Inspection to Certificate
Property-Focused Service Designed to Prevent Delays and Risk

Specialised Pool Safety Inspections

Expert Guidance State Compliance Requirements & Certification

End-to-End Support from Inspection to Certificate

Property-Focused Service Designed to Prevent Delays and Risk

Australia's Expert Pool Inspectors.  15,000+ Inspections. 15+ Years Pool Safety Experience

Your One-Stop Pool Compliance Solution

Trusted by Property Owners, Real Estate Offices, Sales Agents, Property and Strata Managers across Queensland, New South Wales and Victoria

Managing the End-to-End Process

Inspections, Reports, Certification

Handling All The Admin
Pool Compliance Certificates

Virtual Pool Inspections

Non-Compliance Reports
Reinspections

Pool Inspections For Property Sales and Leases

Compliance Advice

Hotels

Resorts

Apartments

 Body Corporate

Holiday Parks

Strata

Pool Compliance Packages for Property & Strata Portfolios

VIP Pool Inspection Packs

Fast Compliance When You Need It

Prepaid inspections ready when you need them – flexible, transferable and priority booked across multiple properties.

Pre-purchase 5- and 10-Inspections for last minute Pool Safety Compliance issues with properties on the market or being leased.

Pool Compliance Protection Plan

Ongoing Compliance Handled

Ongoing compliance management for shared pools – handled without the annual admin, risk or uncertainty.

Pre-purchase inspections for the next 5+ years so your property always stays compliant, inspected and certified. For Hotel, Resort, Strata, Property and Facility Managers with shared pools – without the annual admin stress.

Is Pool Compliance Derailing Your Deals?

It shouldn’t be this hard. Working in the Property Industry is hard enough. 

Settlement Delays

Confusing Compliance Rules

Last Minute Compliance Fails
Chasing Admin Work

Rising Costs

Managing Legal Risks Out Of Your Control

Pool Safety should not even be a blip on your radar – it’s the least of your worries

There’s A Better Way

Handling every part of the compliance process – so your settlement is never delayed again

How It Works

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Book Your Inspection

Book 50% Off your Inspection online or just phone us. Our office confirms your appointment and locks everything in within a few days.

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Get Inspected

Your friendly Pool Safety Inspector is onsite for up to 30-minutes, checking your barriers comply with the standards.

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Get Your Certificate

Get your Certificate the same day as your Inspection. If you're non-compliant, a report with pics and video guides you to the line.

Why Choose Pool Safety Solutions

Inspections Completed

Serviced Property Managers

States QLD, NSW, VIC

Trusted by Property Owners, Real Estate Offices, Sales Agents, Property and Strata Managers across Queensland, New South Wales and Victoria

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Industry Resources

Welcome to Pool Safety Resources for Real Estate Industry professionals and Trade services for all things pool compliance, pool inspections, pool certificates, pool safety, insurance paperwork and more.

Trusted by Local Australian Businesses

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Trusted by Local Australian Businesses

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prd-port-stephens-real-estate-logo-nsw
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Frequently Asked Questions

What is a Pool Safety Compliance Certificate, and why do I need one?

A Pool Safety Compliance Certificate certifies a swimming pool or swimming pool spa's fences and barriers meet the state safety requirements.

Just as your car needs a safety certificate to sell and drive safely, your swimming pool or spa requires a Pool Safety Compliance Certificate to meet State Pool Safety Standards and government regulations - keeping your family and the community safe.

 

In 2015, QLD laws required all properties with a swimming pool or spa to comply with the pool safety laws with valid safety certification, such as

  • Form 23 Pool Safety Certificate
  • Form 26 Non-Conformity Notice, or
    relevant occupation certificate

In Queensland, Pool Safety Certificates are issued by Pool Safety Inspectors.

This certificate needs to be renewed every 2 years.

If a Pool Safety Inspector finds a pool does not meet the swimming pool spa fences and barriers safety requirements, a Form 26 Non-Conformity Notice is issued, allowing the property up to 90 days to complete any necessary rectification works.

 

In 2016, NSW laws required all properties with a swimming pool or spa pool to comply with the pool safety laws with valid safety certification, such as

  • Certificate of Compliance
  • Certificate of Non Compliance, or
  • relevant occupation certificate

In New South Wales, pool compliance certificates are issued by council or certified swimming pool inspectors.

This certificate needs to be renewed every 3 years.

If a council or certified swimming pool inspector finds a pool does not meet the swimming pool spa fences and barriers safety requirements, a Certificate of Non-Compliance is issued.
This certificate is valid for 12 months, allowing any necessary rectification works to be completed.

 

In 2020, Victoria introduced the pool laws to the state. Inspections of your pool or spa barrier and pool certificates of barrier compliance are issued by

  • a registered building surveyor
  • a registered building inspector (Pool Safety)
  • a municipal building surveyor

This certificate needs to be renewed every 4 years.

If building surveyor or pool safety inspector finds a pool does not meet the swimming pool spa fences and barriers safety requirements, a Certificate of Barrier Non-Compliance is issued.

Depending upon the rectification work required, this certificate is valid for up to 7 days or 60 days, allowing any necessary rectification works to be completed.

How long does a Pool Safety Inspection take?

Armed with a tape measure, your Pool Safety Inspector completes an onsite inspection within 25-45 minutes, depending on the size of the pool area, the type of fencing, the condition of gates and latches and whether there are any non-compliant issues to address.

During the inspection, the Pool Safety Inspector checks fence heights, gaps, gate operation, latch heights, climbable objects, and overall compliance with Australian Standards. If non-compliance issues are found, additional time may be needed for reinspection once repairs are completed.

The inspection can be completed as long as we have access to the pool area. You don’t need to be present.

If you’re worried you won’t understand what issues you need to address, you are emailed a detailed report including photos and vidoe with descriptions and explanations on rectifications.

We're on standby by phone or email to answer your questions.

 

What are the top reasons for failing a Pool Inspection?
These are the top reasons when a pool fails compliance,
  • Gate hinges and/or latches are faulty or do not self-close
  • Climbable objects are too close to a pool fence, such as trees, plant pots, BBQs and clothes lines
  • Pool fence height is less than 1200mm or boundary fence height is less than 1800mm
  • Distance between the vertical elements of a fence is greater than 100mm
  • Distance below the bottom of the fence is greater than 100mm
  • CPR Cardiopulmonary Resuscitation sign is missing, incorrectly located or out of date

These have easy solutions prior to inspection.

Check the DIY Pool Safety Inspection Checklist to find out for yourself, or Contact Us.

 

What happens if my pool fails the inspection?

That’s OK. Pools are frequently not compliant because small rectifications are required.

If a Pool Safety Inspector finds a pool does not meet the swimming pool spa fences and barriers safety requirements, a certificate or notice is issued.

If your pool doesn’t comply, you’ll receive a

QLD Form 26 Non-Conformity Notice

NSW  Certificate of Non-Compliance, or VIC Certificate of Barrier Non-Compliance.

If your pool is non-compliant, legally, Council requires notification after
90-days in QLD
6 weeks in NSW, and
67-days in VIC
after the First Inspection.

Rectifications may require the skills of a contractor builder. Be sure to pick the right builder who gets the job right the first time and saves you from spending money unnecessarily.

The best questions to ask your builder are

Do you know pool safety compliance?
I’m in NSW: what standard do I comply to?
Do you know how to do the rectification works to meet pool safety compliance?


Your report details what needs fixing with photos and video.. You’ll have time to complete repairs before Booking a Reinspection.

Can I still sell my home if my pool isn’t compliant?

Iin QLD and NSW, you can sell your property with a Non-Conformity or Non-Compliance Certificate, as long as the buyer agrees to obtain a Pool Safety Certificate within 90-days after settlement.

This does not appy to VIC. VIC simply needs to renew their Certificate every 4 years 

Can I still rent my home if my pool is not compliant?

Rental properties with a pool or spa must be compliant before tenants move in.

If your pool is unsafe, councils or regulators can issue fines, notices, or prevent leasing until compliance is achieved.

Do Pool Safety Solutions offer Pool Fence Repairs or Rectification Solutions?

If your pool fails inspection, Pool Safety Solutions can connect you with licensed builders and repairers for pool fence repairsgate adjustments and barrier rectifications to help you reach compliance quickly.